Joyce Tam

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Lane Valente is one of the largest retail maintenance service providers in the United States. Founded in 1989, it caters to high-volume remodels, for which the company provides retail project management and energy services, sending a skilled mobile workforce to service everything from plumbing and electrical to retail lighting and refrigeration. Its clients include well-known brands such as Wal-Mart and Chevron. Recently I sat down with Michael Moran, field quality control officer and fleet manager for Lane Valente, to talk about how fleet management helped them streamline operations by maximizing efficiencies, improving scheduling and driver safety, and how these improvements allow the company to exceed customer expectations.  Here is what we discussed: Before deploying Fleet Management, what challenges did Lane Valente face? As our business continued to grow, so did... (more)